Resident-facing service journeys
Design requests, status updates and next steps in clear language, with a path to assistance when a user gets stuck.
Contact us Mobile apps for government
Public services.Built around real people.
Plan mobile applications for resident requests, field work and staff coordination. Make the service usable across devices, connectivity conditions and the agency systems behind it.
Client ratings
Clutch3 reviews
Upwork7 reviews
We partner with
Which public-service workflow needs support?
Describe the service, users and delivery requirements.
Please do not include restricted agency information or personal records. By submitting, you agree to our privacy policy.
Selected client work
A TEAM THAT FITS YOUR WORK
The right support.
At the right point.
Start with a focused discovery.
Bring a workflow, a goal and the constraints. Work together to define what is worth building and how to measure whether it helps.
- A shared understanding of the problem
- Data, dependencies and risks
- A scoped first step
Mobile apps for government
Define the public-service task and its delivery requirements before choosing the stack.
Describe the service, users and delivery requirements.
Staff and field applications
Support inspections, task lists and service records. Define capture and synchronization behavior where connectivity varies.
Accessibility in delivery
Agree on the applicable accessibility requirements and include manual and assistive-technology review in the delivery plan.
Identity and agency systems
Scope the connection to agency identity, records and APIs, with permissions and operational ownership documented.
Published cross-industry engineering work
Experience with operational software.
Our published work includes data-rich operational workflows for NAL Technologies and application, API and orchestration engineering for ThreatMinder. Explore how we support complex workflows across industries.
Review the published project scopes ↗How we start
One useful release.
A clear way forward.
- 01
Understand the service
Map residents, staff, existing systems and the service owner’s acceptance criteria.
- 02
Confirm the delivery requirements
Agree on accessibility, security, procurement, hosting and device distribution requirements with the agency.
- 03
Deliver a focused release
Build and review one service journey, with documentation, support ownership and a handover plan.
Before we build
A few useful answers.
How do you handle agency-specific requirements?
We document the applicable accessibility, security, hosting, procurement and acceptance requirements with the agency before agreeing to the delivery scope.
Can the app work with limited connectivity?
We can assess offline capture and synchronization for the chosen workflow. Conflict handling and permitted local data must be defined with the service owner.
How is accessibility included?
We plan accessible interactions from the beginning and agree on the relevant standards, manual review and assistive-technology testing required for acceptance.
CLIENT PERSPECTIVES
Good work.
Real relationships.
Selected feedback from
Clutch and Upwork.
“They have a lot of knowledge in the product space.”
Reviews 1–2 of 8 supporting reviews
Feedback from different Software Sushi projects. Original sources and project types are shown for context.
Explore client reviewsA CLEAR FIRST STEP
Which public-service workflow needs support?
Define the public-service task and its delivery requirements before choosing the stack.