15 hours a week back from scheduling.
Automated scheduling and route optimization connected technician availability, inspection requirements and existing calendars, saving 15 hours of administrative work each week.
Inspections across many technicians and locations.
An alarm inspection company sends technicians to customer sites across multiple locations. Every inspection has to be matched to an available technician, a location and its inspection requirements.
That coordination was done by hand. It consumed excessive admin time every week and produced suboptimal routes.
Every inspection started with manual coordination.
Scheduling alarm inspections across multiple technicians and locations was done manually, consuming excessive admin time and producing suboptimal routes.
Technicians and locations were scheduled manually, consuming admin time and producing suboptimal routes.
Assignment, route planning and dispatch notifications were automated and integrated with existing tools.
The key decision: Treat assignment and routing as one coordination problem.
Connect assignment, routing and dispatch in one workflow.
Treat assignment and routing as one coordination problem. Technician availability, locations and inspection requirements informed the assignment engine, while calendar integration connected the workflow to the tools already in use.
Map the constraints
Mapped technician availability, locations and inspection requirements: the inputs every schedule depends on.
Assign and route automatically
Built an intelligent auto-assignment and route optimization engine that decides who goes where, and in which order.
Automate dispatch
Automated scheduling workflows and dispatch notifications, so technicians receive their plan without manual follow-up.
Fit the existing tools
Integrated with the tools and calendaring systems the team already used.
One workflow from availability to the technician’s calendar.
Technician availability, locations and inspection requirements feed the assignment engine; routes are optimized, dispatch is automated and calendars stay in sync.
Time back for dispatch. More inspections each day.
Saved per week
Administrative time recovered each week through scheduling automation.
More inspections per day
The team completed more inspections per day; the source does not quantify the increase.
Zero manual scheduling
Manual scheduling was replaced by the automated workflow.
“Scheduling used to eat half my Monday. Now it just happens. Software Sushi built something that actually understands our routes — we’re fitting in more jobs every day and our dispatchers finally have time to breathe.”
Reported outcomes from the published Software Sushi case study.
What we delivered.
- Assignment and routing engineIntelligent auto-assignment with route optimization.
- Automated scheduling workflowsSchedules built without manual coordination.
- Dispatch notificationsTechnicians are notified automatically.
- Calendar integrationConnected to the existing tools and calendaring systems.
Tools and methods.
- Route optimization
- Auto-assignment
- Workflow automation
- Calendar integration
Automate the coordination, not just the calendar.
Scheduling is not a calendar problem: it is assignment, routing and communication together. Solving them in one workflow freed up nearly two full workdays per week and let the team fit in more inspections every day.
Still coordinating inspections by hand?
Let’s look at how your team assigns technicians, plans routes and manages calendar changes.